Evaluations
From best to new worst over the last number of years. Can’t faith just how inexperienced, and you will totally ridiculously foolish beyond believe, individuals have become at that credit commitment. You will find been purchasing a percent or a couple of more from the other credit unions to possess my financing to store me the new stress from dealing with stupid people. Any problems the newest Section off borrowing from the bank unions is the place to help you document problems. While the Massachusetts lawyer generals office does not deal with them.
Terrible posting I have ever before viewed
Poor update I’ve previously seen. The old on line financial is actually far advanced than simply the fresh new you to definitely. Kept my history financial due to a poor posting and immediately following fifteen years with DCU I am given leaving.
DCU associate because 2015 and departing
I’ve been an excellent DCU representative because 2015 and you can was able good 100% payment record for a car loan and you will a credit card. Into the app change in later 2023, I’d complications logging in and you may and make payments. Thus, I rerouted my personal statement payments to many other notes. We gotten a notification to have an outstanding balance regarding 63 cents, promptly named to settle they, and you can said this new technical facts. Unfortuitously, my questions just weren’t addressed. Throughout the adopting the asking stage, an equilibrium out-of $step one and lots of cents try once more recharged that i reduced. Customer service has no idea or no most other fees could well be added int the guy second battery charging cyclee bad DCU quicker my credit maximum regarding $ten,000 to help you $0 and you will advertised my account as unpaid towards the credit reporting agencies, and this diminished my credit score of the 108 situations-getting 63 cents. I’m already disputing which that have DCU therefore the credit reporting agencies, but I would personally warning men and women to closely think about the potential implications before employing their characteristics.
They forgotten my car identity file
Hello, I am writing giving my opinions concerning means an important document are mishandled managed by the DCU. I am very disturb that my personal Title file was mailed out over me personally with no tracking facts owing to USPS. I believe is terrible neglect. Whenever i reached off to the new DCU shortly after waiting couple of months, I became advised the newest Title document is actually distributed 1 month just after the loan was reduced. Although not, I have perhaps not received loan place for bad credit people identity file in post. I featured having regional USPS in addition they entirely couldn’t trace the brand new sent send. I found myself therefore available to visit DMV that have good Lien launch letter and you will works out of bottom. This is very frustrating and you will inconvenient in my situation. You will be charged me to score copy. I wish there were better processes in position in the 1st thus i do not have never destroyed an important.
Terrible Customer service
DCU is the bad hands-down. I became closing inside to my Car finance and you will ended up going for DCU. They approved my mortgage and questioned us to unlock an account and therefore were not successful three times. Brand new it requested us to contribute blog post that i try are able to unlock a registration and just after two days, my personal application for the loan wasn’t still acknowledged and you may up on contacting they said told you their terminated as they are sorry. Their very pathetic once you urgently need to have the auto loan. The customer provider associate wasn’t anyway empathetic.
Dreadful Bank no ATMs and you may Terrible Support service
If you skip the times of waiting in the very long contours to help you withdraw funds from the financial institution, next DCU is your put! My home is an active urban area, yet DCU possess not many urban centers right here. In addition, the ATMs are nowhere becoming found except that throughout the genuine lender. This is basically the only lender in the 2020 you to definitely nonetheless retains enough time lines venturing out the door for the the average date. If you want to name the lending company, expect to feel managed rudely. When using DCU to have car-spend choice which have debtors, we offer long change-around minutes in order to reflect money have been made. It bank try terrible for way too many reasons to enter into. Avoid them!